Custom Veil
5Details as discussed previously.
Wendy was an ablsoute pleasure to work with. She went out of her way to send additional appliqué and sash for the dress. Quality was outstanding and the fit was great. Only minor alterations were needed - that is unheard of in the bridal world. Could not have asked for a more unique and beautiful wedding dress!
Ieie made me a beautiful custom cathedral length veil for my wedding. The veil came out exactly as I had imagined and it was reasonably priced. I'm so glad that I found Ieie and didn't buy an overpriced veil at a salon. Ieie used the listed veil as the base and customized it me. For my veil, the lace started at the fingertips, with a customized width and comb so it could be placed above securely in the hair. The truly understood my vision and made my veil perfectly.
I was so impressed with the veil they made for me. Very attentive to detail and created exactly what I wanted for an excellent price compared to what it would have cost at a bridal store!!! Thank you so much!!!!
Absolutely amazing, once I have the professional photos I will post them.
It was so easy and fast ordering from them! For sure made the whole process a lot easier!
We want our clients to be thrilled with their dress purchase at ieie Bridal and we understand purchasing such an important dress online can be a challenge. We stand behind the quality of our dresses and welcome returns for any reason. Please contact us within 7 days after receiving your item if there's an issue.
Dresses
Wedding Dresses & Special Occasion Dresses
If for any reason you're not satisfied with your wedding dress, we will resolve the issue if we can. If return is the only option, you can ship the dress back (post-marked) within 14 calendar days after receiving the dress.
- Contact us within 7 days after receiving your dress for return instructions.
- Please make sure your dress is in the original condition, dress will be returned to you if there's any damage, perfume odor or hair piece found.
- 20% restocking fee are charged on the dress returned if it is a standard size dress with no customization.
- 40% restocking fee are charged if it is a custom size order or standard size with customization.
- If the dress is returned with perfume odor, 40% restocking fee will be applied or the dress will be returned to you
Dress on Sale
Dresses that's on sale or received discount off the full price are final sale.
Custom Dresses
Special orders such as dresses custom made based on a pictures are final sale.
Veils & Accessories
Veils
Veils can be returned within 7 business days as long as it's still in its regular condition with no hair or damage.
- Contact us within 7 days after receiving your veil for return instructions. No returns will be accepted after the return period.
- Please make sure your veil is in the original condition.
- 20% restocking fee are charged on all returned veil.
- Customized veils are final sale.
Cloaks/Petticoats/Shurg/Bolero
- Contact us within 7 days after receiving your item for return instructions. No returns will be accepted after the return period.
- Please make sure your item is in the original condition.
- 20% restocking fee are charged on all returned item.
- Customized items are final sale.
Wedding Robes
Intimate wear such as honeymoon robes are final sale due to their nature.
How to Request a Return
Please email us within 7 days after you receive your order if you like to return your item ordered.
Any claims of defective dresses will be inspected, and if it is fault on our behalf, your dress will be replaced to you in the same size, color and style.
Refunds are issued based on their method of payment, and can take up to 1-2 weeks to be processed. Feel free to contact us with any questions.