I was scared to order online, as most of you are I imagine. I had measurements professionally done (waist, bust and hips verified by 2nd professional at a different shop) The dress mostly fits, but the top part is too large even with corset tightened all the way. The pictures online show a very light mesh for the lace sleeves and what i got was thick double layer mesh (very obvious). Also the bust cups come up very high. I think part of the issue is me being plus sized and them not having a lot of experience making plus size dresses. I ordered custom measurements but fall close to the 18/20 in their size chart. I don't know what happened with the mesh differences. Everything is easily alterable (but of course i have to pay extra for that, which is why I ordered custom size)
All that being said, it was quality material and the workmanship was well done. They answered all my questions and it shipped right at the 8 week mark as the website estimates for custom dresses. Overall happy, but could have been better.