Customization for Dress

13 reviews
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Customization for dresses. 

Details as discussed. 

Customer Reviews
4.6 Based on 13 Reviews
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Isabelle K.
United States United States
Perfectly done

I needed modifications done and I wanted a certain style for the sleeves. The dress turned out beautifully! I couldn't be happier with it.

Sarah W.
United States United States
Beautiful dress and great customer service!

I absolutely love this dress, I had a custom dress so I changed the neckline to a sweetheart neckline which turned out beautifully! FYI the sleeves are not fully lined, like I thought my mistake. However since I wanted them fully lined I contacted IEIE and they sent me the fabric to line the bottom of the sleeves with for free. AMAZING customer service: Wendy thank you so much! Over all the beading I had done added so much to both my dress and veil. The only thing I have a problem with is not being able to lift my arms up the sleeves just don't allow it, I can barely lift them high enough to dance. My sister had the same problem with another dress from this site.

Melissa L.
United States United States
Wedding Dress/Wrong Sizing

The reason why I give this dress the review it has is because, I have all of my measurements(and definitely not my size when it came in). I asked for the train to be cut off, hasn’t even been cut off & doesn’t look like it. I asked for the top to be just like the picture, but the sides(shoulders) we’re coming off. The whole dress itself was huge, twice the size it wasn’t suppose to be. Thank goodness I found my size in store. The ladies in store told me-every single one I went to said “DO NOT buy a wedding dress online”! I should’ve listened. If you are a future bride, please just go in store & you’ll find your lovely, dream dress. Sometimes the ones online don’t come how there suppose to, or don’t even look like the picture. Trust me. And I have got this told about 3-4 times, but didn’t take into consideration, but now I hope I can help a future bride. I would like to say Wendy was helpful with responding to emails, but it really was a disappointment the dress wasn’t good at all. Now my money went to nothing, and I can’t get it back.

ieie Bridal Customization for Dress Review
Caroline Å.
Norway Norway
Absolutely incredible!

I got to completely customize my dress just how I wanted it, and got it tailored to me. The process and service was fantastic, especially considering it was all by email! I was sent beautiful photos to hold me over while I waited for it to arrive. When it did, I was amazed by the detail, and it fit me really well! Can't wait for my wedding day. Thank you so much again ieie! I couldn't have had a better experience - and you can't beat that price!

ieie Bridal Customization for Dress Reviewieie Bridal Customization for Dress Reviewieie Bridal Customization for Dress Review
Stacia K.
United States United States
Customized Dress Order

Wonderful!!! I had some very specific requests for my dream dress, I knew exactly what I wanted, the bridal shop commu icated with me quickly and throughly.... even when I thought everything was set up, the shop asked again, just to make sure that everything I wanted was in place. They were also very in depth with my measurements... when my shoulder measurement didn't look right tp them, they asked me to remeasure... it was a time consuming process, but a process that ended in my beautiful dream dress that fits like a glove! the material is soft, not heavy, and is quality. This looks and feels like exactly what it is.... a custom made dress!I am so excited! I recommend this shop to anyone who knows what they want and hates to try on.... this dress is the first and last wedding dress I have ever put on! There is somthing so romantic about that! I had an amazing experience without all the stess and hassle of a store... if you really have a vision for your dress, go with this shop! they will do everything to make you happy!

We want our clients to be thrilled with their dress purchase at ieie Bridal and we understand purchasing such an important dress online can be a challenge.  We stand behind the quality of our dresses and welcome returns for any reason. Please contact us within 7 days after receiving your item if there's an issue.


Wedding Dresses & Special Occasion Dresses

If for any reason you're not satisfied with your wedding dress, we will resolve the issue if we can. If return is the only option, you can ship the dress back (post-marked) within 14 calendar days after receiving the dress. 

  • Contact us within 7 days after receiving your dress for return instructions.
  • Please make sure your dress is in the original condition, dress will be returned to you if there's any damage, perfume odor or hair piece found. 
  • 20% restocking fee are charged on the dress returned if it is a standard size dress with no customization.
  • 40% restocking fee are charged if it is a custom size order or standard size with customization.
  • If the dress is returned with perfume odor, 40% restocking fee will be applied or the dress will be returned to you
Dress on Sale

Dresses that's on sale or received discount off the full price are final sale.

Custom Dresses

Special orders such as dresses custom made based on a pictures are final sale.

Veils & Accessories


Veils can be returned within 7 business days as long as it's still in its regular condition with no hair or damage. 

  • Contact us within 7 days after receiving your veil for return instructions. No returns will be accepted after the return period.
  • Please make sure your veil is in the original condition. 
  • 20% restocking fee are charged on all returned veil.
  • Customized veils are final sale.
  • Contact us within 7 days after receiving your item for return instructions. No returns will be accepted after the return period.
  • Please make sure your item is in the original condition. 
  • 20% restocking fee are charged on all returned item.
  • Customized items are final sale.
Wedding Robes

Intimate wear such as honeymoon robes are final sale due to their nature.

How to Request a Return

Please email us within 7 days after you receive your order if you like to return your item ordered. 

Any claims of defective dresses will be inspected, and if it is fault on our behalf, your dress will be replaced to you in the same size, color and style.

Refunds are issued based on their method of payment, and can take up to 1-2 weeks to be processed. Feel free to contact us with any questions.


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