I really enjoyed working with the design team. They were really accommodating with all of my custom requests. There were some things that didn't turn out the way that I thought, but that might have been a misunderstanding on my part. The pockets were sewn into the tulle instead of the lining of the dress... I understand why this couldn't be possible, but I had wanted to be able to carry my phone around in my pocket and I worry that the tulle will rip if I do so. I also saw a picture of sleeves I wanted on a mannequin and the sleeves were draping off the shoulder, I got the dress and tried to wear the sleeves the same way. There was a pucker where the sleeves attached to the dress. I looked at the original dress online again and there was now a second picture up showing the the sleeves for that dress were supposed to be be vertical over the shoulder and not draped. These two things are my biggest issues with the dress. There were both add ons to the original dress design and I wish that both items would have been explained a little better to me before the dress was made. Neither is a deal breaker, and both are easily fixed on my end, but I did have to pay extra for both and neither I will use. One a more positive note, the dress is absolutely beautiful! The pictures online do not do the amazing details justice. The color is perfect. The custom fit is unlike any other dress I have ever worn. I am really looking forward to wearing this dress on my big day!